Payment

We accept credit card payment through PayPal and SECPay. We also accept Cheque.

PayPal payment system supports MasterCard, Visa, Discover and PayPal.

SECPay payment system supports MasterCard, Visa, Visa Debit, JCB, Solo and Switch.

For Cheque, Cheque should be made payable to Excel Digital Ltd and send to:

Please write down Order Number at the back of your Cheque.

NOTES:

We only accept payment through PayPal, BankTransfer, Check and Money Order for purchase amount is UK £245 or more. If the purchase amount exceeds UK £400, we don't accept payment through PayPal.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

A signature is required for all orders that are delivered by our courier services. Someone must be at your delivery address to sign for your parcel between 8:00 AM and 6:00 PM Monday to Friday. Please send it somewhere it can be reliably signed for, like your place of work, a neighbour.

We ship to UK and Ireland destinations only!

Tax

The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

All sales to customers in UK will include VAT at 17.5%. Our system will ignore entries made by customers from UK for VAT exclusion.

Customers from EC member states are charged UK VAT at 17.5% unless you have a business registered for VAT and are able to provide proof of your country code and VAT number. Orders received from outside the EU will be automatically charged without VAT.

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we have issued a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles,depending on the time required for the card issuing bank to processsuch transaction.

Credit will be issued for part cost, tax and deliveryless any re-stocking fees (where applicable). Delivery and Service Charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.